Responses to your frequently asked questions

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How do you prepare the surfaces for painting?

Preparation is the most element to ensuring your home receives a truly high quality finish.  We follow a five step process to prepare the surfaces for painting.

Step 1: Protect all furniture and fittings to ensure any paint spills do not dirty them.

Step 2: Ensure all specified surfaces are clean, dry and free of dust, dirt and grease.

Step 3: Remove all old paint that is peeling, flaking or chalking so the new paint will adhere.

Step 4: Fill small holes and fine cracks then apply undercoat to these targeted areas.

Step 5: Sand all specified surfaces.

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Do you remove wallpaper?

Yes.  Please be aware that subsequent to removing the wallpaper, your walls may require skim coating to help ensure a smooth wall surface.  The alternative is to replace old wallboards with new ones. 

Painting will not rectify any existing imperfections on your walls. 

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If I need help with choosing the right colours, can you assist?

You will have access to the network of qualified interior designers and colour consultants we work with.  We can put you in touch with these interior designers and colour consultants. 

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Do you only use the paint brand that we choose or do you substitute colours?

So you receive the exact colours you want, we always only use the paint brands and colours that  you specify.  We do not colour match.  We know that each paint brand uses unique pigments so the depth of colour cannot be replicated. 

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How many coats of paint do you apply?

All your specified surfaces will receive two topcoats of paint.

There may be times when additional topcoats are required to ensure adequate coverage.  This generally occurs when the existing paint colour is dark and you wish to have a new lighter paint colour.

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What are my options if something goes wrong?

Ensuring you receive a stress-free and enjoyable experience, every time is our priority.  Nonetheless, we recognise that sometimes, things happen. 

We are an accredited Master Painter so our work and conduct must meet strict industry standards.  

Throughout your painting project, we communicate with you so that any matters or concerns you have are resolved immediately. 

After the painting engagement, we seek your permission to keep in touch.  This means that even after the work has been completed, you can always contact us. A positive outcome for all parties is paramount.  We will meet with you to understand your areas of concern and will work with you to derive an optimal solution.

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How much do you charge?

Your investment is driven by your requirements.

We have a team of painters with a range of skills and experiences, whom we allocate to projects based on the job requirements.  Each person in our team is committed to providing you a blue-chip service and a stress-free and enjoyable experience.  We know “peace of mind” is important to you when it comes to your painting project.

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My friend and I have similar sized houses.  However, the painting quotes we have received differ significantly.  Why?

The key components that go into a painting quote are: labour and paint.  Sometimes, equipment, such as, scaffolding is required to help us access all specified surfaces.

Labour accounts for the largest component of a painting quote.  This is because painting is a laborious activity.  Most of that labour should be focused on preparing the surfaces for painting.  “Good preparation is 90% of a top job”. 

Whilst houses may look to be of a similar size, not all houses are made the same.  Some surfaces may require more preparation than others and this will be reflected in your investment.  For example, a weathered timber surface will need more preparation than a brand new window architrave.

Paint is the next largest component of a painting quote.  The brand of paint you choose to apply on your home will influence the cost.  As a general rule of thumb, the better the quality of paint, the higher the price. 

Another factor that can influence the cost of paint are your colour choices.  Dark paint colours are generally more expensive than lighter ones.  Further, if your walls are currently a dark colour and your new colours are light, more coats will need to be applied in order to ensure the existing dark colour is adequately covered.  The more the number of coats required, the higher the labour cost.

Last, consider the number of colours to be applied to your home.  Fewer colours means that larger quantities of paint can be purchased, resulting in economies of scale.  More colours means that smaller quantities of paint can be purchased. 

 

Request a painting quote now!